A Review of the UBH Military Freedom Care Program

Posted: November 28, 2015 in Stories from Other People
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Blog Owner’s Note:  This lengthy and thoughtful review was posted on my site as a comment to another post.  I am reposting it here in its entirety, exactly as it was written.  I will say that my experience there was very much like his/her’s.  Thanks to BC for taking the time to make this contribution to the blog!  

I have waited a couple months to write this review on UBH Denton to keep my anonymity. I attended this facility VOLUNTARILY for my issues with PTSD as I heard it was a great facility…Boy I was wrong.


My Background: I am a career military veteran with 15 years of service 6 Combat Deployments, very stable, great conduct, no criminal background, no suicide attempts, no harm to others, and no history of violence, drug, or alcohol issues. I was told UBH Denton was a great place to go and allowed freedom in a secure setting. I was also told when I went it was only going to be for my PTSD. The UBH staff picked me up from the airport and acted so nice as I pulled up to a building with one door (Should have realized something was wrong there). However when I arrived I realized I made a TERRIBLE mistake.

From minute one during entry my bags were taken from me, I was locked in a room, forced to fill out stacks of papers, and basically strip searched by the staff like a prisoner. All of my possessions were taken to include cell phones, watches, and even lighters and tobacco. At this point I surrendered my freedom unwillingly to this facility and was deceived to the true purpose of its operation. This was lock, stock, and barrels a “meat packing plant of mental health” in a profit driven scheme.

As I explained I had a business to run and I would lose thousands a month without my electronic devices all I heard was…That’s tough its hospital policy due to HIPPA (Even though all the staff had their phones on them at all times). I was treated like a prisoner at this point being processed and forced to open my mouth, take off my shoes, and put on a wristband…Again even though my background made me ABSOLUTELY NO THREAT. The nurse blew me off like I was a crazy person and gave me no respect whatsoever.

I was escorted back to a 2000 SQFT common area with 10 rooms in the back that was my so called “Home” for 30 days (I will cover this later). At this point I was forced to do a drug screening and strip naked to get my skin checked for so called marks. If you did not feel like a prisoner before you certainly did now as all illusion of freedom was lost. My meds I have been taken for years were confiscated even though they were prescription (As they do this with everyone) and replaced by Generic drugs (That caused serious health issues with me that were ignored).

As I progressed in the program I did an intake form and I was told I had to attend a Drug/Alcohol program in conjunction with my PTSD treatment due to a Drinking binge (For 3 months) three years ago (I am sober and in control now and 3 years before I went). I refused to do the Drug/Alcohol program for a week or so till I was threatened with treatment failure for not attending (EVEN THOUGH I WAS ONLY THERE FOR PTSD AND HAD NO PAST PROBLEMS WITH ADDICTION!).

So for the 4 weeks I was basically FORCED to conduct the Drug/Alcohol program against my will with fear of program failure. Fuck you to all the addiction counselors for forcing me to do so as the time spent in your worthless class could have helped me for my PTSD TREATMENT…YOU KNOW THE REASON I WAS REALLY THERE (Not for your job security and to put money in your pocket)?

The Daily activities were regimented like prison as now I found out…The military sends everyone to this facility they deem “Mental Cases” and this facility was never a “PTSD specific” ward as I was told by the Military Leason Mr. Michael (Yea fuck you too for lying you piece of shit). I shared my so called “PTSD Specific clinic” with Drug Dealers, criminals, Gang Bangers, Suicidal Patients, Scum of the army “Troublemakers”, and Drug addicts. I only saw 1 or 2 people voluntarily come there so be advised most people are “FORCED” to attend and have very bad attitudes…And it rubs off on everyone stunting your treatment progress. You can’t shave on your own and even need to be observed shaving by the staff regardless of your history.

Your life for 30 days gravitates in a 3000 SQ-FT area shared by 15-20 folks. Every door except for your room is a locked door; you have an open bathroom (With no door), prison mirror, flat broke beds, and no privacy whatsoever. You can’t wear shoes with laces (Or anything with ropes), can’t even go outside to smoke on your own. You are regimented to a smoke break every 1 ½ HRS where you go to an enclosed fenced in 30X30 FT courtyard, only get 2 cigarettes or 1 cigar, and this is all you see of the “Outside” for 30 days. The furniture is bulky, uncomfortable, and is your run of the mill office chairs with little to no padding.

1 TV is shared by the group and you can’t even watch it from 0900-1500 DAILY as you do class EVERY DAY MON-SUN. Again cell phone and computer use is NOT PERMITTED due to HIPPA (Bullshit as all the staff had theirs) and this cost me about 1200 dollars financially because of the Ward Directors unwillingness to even listen to my problem. You have a dial phone at the desk in the open (No privacy) and are limited to 15MIN a day.

Your Travel options are simple and again this is all you do in a 30 day period:

1)Line up and take roll count, wait to go through a locked door, turn right 20 feet and turn left, Go through another locked door, turn right and walk 20 feet…you arrive at the chow hall…Eat…and Line up and take roll count to go back the way you came. This is your chow hall trip 3X times a day. And the chow hall is horrible. Food is terrible, we were refused seconds in multiple occasions, and the facility was trashed in a bad state of disrepair.

2)Line up and take roll count, wait to go through a locked door, turn right 20 feet and turn left, Go through another locked door, turn right and walk 40 feet….You arrive at the gym…and go back the way you came. This is your gym trip. The gym or lack of it was in horrible state of repair. Basketballs and other items were messed up, lights broken, and no weights are provided.

3)Line up and take roll count, wait to go through a locked door, stand on a 30X30 pad and smoke your two cigarettes…OH BTW you got 10 MIN and you Line up and take roll count, wait to go through a locked door back to the 2000SF prison.

4)Line up and take roll count, wait for meds with one person giving them out (20 min wait)
These four options are the only traveling you will ever do in this facility so don’t let the military leason tell you any differently. No matter what you are there for, or what your record is you will be treated the same as any of the other inmates there. Voluntary or not you will comply with the rules of this facility.

As for the small issues you should know about that make your life a living hell here:
1) Lights out is strictly enforced at 10:30PM (Even if you can’t sleep you’re going to your room)
2) No Ecigs allowed or electronics at any time
3) Can’t use a computer even for looking at bank statements
4) Caffeinated Coffee is CUTOFF at 12:23PM and even DECAF is pulled at 6PM
5) The “gym” has absolutely no free-weights, or even resistance bands…don’t be fooled.
6) Chow hall food is Military grade at best and the kitchen staff is horrible
7) All bank cards / IDs / EXC are confiscated and you must ask for access to your own property
8) Shower items are signed out and the front desk and must be returned after use (Seriously)
9) Staff feel you are a burden for asking for any of the above items and treat you so BTW
10) 15MIN checks are done all night long in rooms and nurses open doors with bright lights
11) Every door is a locked door and you need permission from the staff to do ANYTHING

12) WANT TO COVER THIS AS IT IS IMPORTANT: Doctors give a “Canned” and rehearsed experience (Especially the counselors and the Chaplin) just like they are reading off a script. Many times when I talked to Chaplin “John” he specifically repeated stuff back to me I did not even say. You can tell the counselors are fake as they give the same speeches in a repetitive fashion.

Final thoughts: I wanted everyone to know the real truth about the Military Freedom Care Program at UBH and what to really expect if they volunteered to go for PTSD. Eighty Five percent of the people that do attend this program are command referred due to being Drug Dealers, criminals, Gang Bangers, Suicidal Patients, Scum of the army “Troublemakers”, and Drug addicts so if you’re looking on focused PTSD treatment you will NOT get it here. Your trapped in a room with 15 miserable people with their own shitty problems and excuses and find it very hard to focus on your own issues.

DO NOT GO TO UBH DENTON for VOLUNTARY PTSD treatment…you will be treated like a criminal and you will waste 30 days of your time. Hope this guide deters anyone from attending this monstrosity of a madhouse psychiatric ward. You are 1800$ a day plain and simple and they care less who enters the doors as long as the cash keeps coming. GO TO AUSTIN PTSD CLINIC OR ANYWHERE ELSE BUT HERE…Trust me.

God bless and hope this helped,


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