Posts Tagged ‘ascend’

I have thoroughly enjoyed helping each and every person who asked me for help with their situation regarding UBH Denton.  As much as I hated seeing anyone go through the nightmare that I went through, it was vindicating to know that it wasn’t “just me.”

But, please please please…. if you are dealing with UBH at this point in time, do NOT write me or post any comments to my blog.  You see, Mr. John Dozier, of www.cybertriallawyer.com, thinks it’s all in good fun to name everyone who posted something that Richard Kresch and Atique Khan didn’t like as co-defendants in the lawsuit against me.  If you post anything on this blog, even as an innocent comment, you could ultimately be named as a co-defendant as well.  Don’t risk it.

IF you need help or advice, please e-mail me at info@ubhdentonsucks.com with your phone number and ask me to call you.  I will call you back as soon as I can, and then I can give you the name of an attorney who will help you, and, I can answer any questions you have.  But, do NOT write anything on my blog as a comment, please.  You are leaving yourself wide open to have John Dozier try to make an example out of you and I’d hate to see you have to spend the kind of cash I’m spending on a lawyer just because you feel the need to tell the truth about this “hospital.”  I just have to put that word in quotes because it’s NOT a real hospital in the medical sense of the word, IN MY OPINION, WHICH I AM STILL ENTITLED TO.  

As much as I hated seeing anyone else go through the hell that I went through, it has been a pleasure to help everyone who needed me when they had a loved one stuck in this “hospital.”  It made something positive come out of my experience.  And, if I lose the lawsuit?  I still win, for two reasons:

1.  I’ve managed to show the true colors of UBH and Ascend and Richard Kresch and John “Bull-y” Dozier.  (Yes, John, I’m calling you a bully.  Because IN MY OPINION WHICH I AM STILL ENTITLED TO, I think you are one.)
2.  I know, in my heart, I did the right thing the entire way through, and, I did it for the right reasons.

This post, and this entire website, is dedicated to Jack. 

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http://blog.polaris.vc/2012/06/04/universal-health-services-acquisition-of-pvp-backed-ascend-affirms-new-model-for-behavioral-health/

Yes, I realize it’s all about the money, but IN MY OPINION (and yes, I can still have one, even if I am getting my pants sued off), that’s kind of how it was when I was in UBH…. all about the money.  That, IN MY OPINION, didn’t do much for the quality of care I got or the success of the treatment.  It was just about the money.  And if you’re a good business person?  That will make perfect sense to you.  Until someone you love–someone who is important to you–ends up in a hospital like this.  Just ask my son.  Or my parents.  Or my then-boyfriend.

And by the way, I posted this comment to their blog post. It is “await moderation” and I’m sure it won’t make it to publication, but, I wrote it just the same and I’m proud of it:

ubhdenton on June 17, 2012 at 11:45 am said:Your comment is awaiting moderation.

“I have debated for a week whether or not to post here.  And I figure, “What else can Richard Kresch and Ascend “Healthcare” do to me?”  You’re already suing me for $6 million.

“Mr. Chee needs to seriously look at the business practices of his boy, Richard, before bragging about how he “improves” healthcare services.  I don’t begrude you the right to make such an astronomical profit, but please do not mislead the public about how you did it.”

 

FYI…. they didn’t ever publish my comment on their blog, at least not as of this writing.

Check out all the good news going on over at Ascend Health…   http://www.bizjournals.com/boston/blog/startups/2012/06/polaris-venture-partners-reports-10x.html

Today I also stumbled upon this little gem of a website that you really must read about another Ascend health facility that I have not focused on much since it’s unfamiliar to me.  In particular, look at the comments section and note the similarities between the things said on my blog and what these people say about this facility:

http://thelundreport.org/resource/private_cedar_hills_hospital_raises_eyebrows

In particular, note this doctor’s comment (reprinted in its entirety, and without any editing, but I’m putting certain parts in RED for emphasis).

“I’m a doc that has worked for companies like this one. First: don’t believe *everything* you read above, BUT believe a lot of it. Second: When you hear “It’s all about the money,” you can be sure that is correct when you are talking about administration. If the staff wanted to make money, they would have picked different careers. The trick is figuring out if the company has a balance between profit to stay open/relevant and providing high quality care. When you hear how miserable the staff is at a place like this (search the net for staff satisfaction scores), you can be sure that the place doesn’t have a decent balance. If they treat the staff like rubbish, they will have rubbish for staff…So Third: look at the history of the corporate leadership. They’ve built several low-quality profit machines and sold them quickly. Do you want those guys directing your program?”

Sing it Nelly…. “Haaaaaaaaaayyyyyyyyyyyyy… it MUST da Money!”

“A lie gets halfway around the world before the truth has a chance to get its pants on.” — Winston Churchill

Four weeks ago today I got smacked upside the head with the lawsuit.   I confess…the first few days I was in shock.  It’s embarrassing, frightening, and unnerving on a good day, but even moreso if you are flying to another continent 12 hours after being served.  Trust me, that is one miserable plane ride.   But, eventually I found a wonderful group of attorneys to represent me and the rest of my trip was delightful and I haven’t lost too much sleep over it since.

As I have proven having survived the last 4+ years, what doesn’t kill me just makes me stronger.   This lawsuit experience is no different.  It’s going to be messy and expensive, but, it’s going to allow the truth to finally get its pants on and catch up to everyone who needs to hear it.  As my buddy Winston C. would say….

“The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.”

Meanwhile, I’m finding lots more great quotes from Winston Churchill that seem to apply to this situation and I’m enjoying reading more and more about him.  Here’s another one I am very fond of:

“One ought never to turn one’s back on a threatened danger and try to run away from it. If you do that, you will double the danger. But if you meet it promptly and without flinching, you will reduce the danger by half. Never run away from anything. Never!”

Okay, I won’t!

On March 7, 2012, a private investigator showed up at my door and served me with a lawsuit filed by Ascend Health Corporation, UHP, LP (d/b/a University Behavioral Health of Denton), Richard Kresch, M.D., and Atique Khan, M.D.  They ask for a bunch of money they know I don’t have, plus ownership of all my websites, which include this WordPress blog and http://www.ubhdentonsucks.com

I have entirely too much respect for the American legal system to drag all the details out here on a blog, plus, that would be kind of stupid on my part. So, don’t look for updates or notices about how things are going.  I guess as long as the site is here, you’ll know I haven’t gotten my butt kicked.  If it disappears?  Well, you’ll know I have shoe prints on my backside.  But, I did think that everyone who chooses to do business with UBH and Ascend Health should know how they operate, in addition to all the other things I’ve revealed on my blog to date.

The date I was served with the lawsuit corresponded with my departure the following day for a three week trip overseas. And in Federal court, you have 21 days to respond to a lawsuit.  How convenient for them that they had such fortunate timing to serve me less than 12 hours before I left for the airport!  I wonder if that unfriendly private investigator who served me had been keeping an eye on me?  I can’t prove that, but it sure seems like convenient timing that I got served when I would be at the greatest disadvantage.

It is my opinion that it was also quite unsportsmanlike of them to refuse my request for an eixtension of time to respond to the suit, given the circumstances.  But hey, that’s John “Bull Dozier” Dozier, the  www.cybertriallawyer.com for ya!

Please note I did NOT make up that nickname, nor am I calling him “names.”  The “Bull Dozier” moniker is featured in an article that he shares on his own website, in an article about being a SuperLawyer (2006).   Apparently he is a Super Lawyer!  Well, I take that back… he was in 2006 and 2007 but not now, at least according to the Super Lawyer website.   (I have to wonder what caused him to lose his super powers?)

There was never any attempt to talk this out, or even to send me a nasty letter.  For those of you who think that our court system is used frivolously, just consider that they filed a lawsuit for millions of dollars that they know I don’t have before simply asking me to stop blogging, which they never once did.

Now Mr. Dozier can call all of this “defamatory” if he likes, but, the truth is never defamatory, nor is a personal opinion.  Everything noted above is either the truth or it’s an opinion I am sharing with my readers.

I have always been completely candid and transparent about who I am and why I’m doing this.  I’ve helped a lot of people since I launched this site in September of 2010.  So, even if I lose… even if a judge orders me to stop blogging about this company?  I still win because I did the right thing and I stood up for what I believed in.  I also stood up for myself against a bully.  My family is proud of me for that, my friends are proud of me, and I can look myself in the mirror and sleep well at night.  I wonder if the plaintiffs in this lawsuit can say the same thing?

I previously misrepresented the facts surrounding the lawsuit filed against me by Ascend Health.  I stated previously that they sued me for $1 million, and, I want to make it clear that my statement regarding that was made in haste, and, was not accurate.  My apologies to Ascend Health.

As it turns out, they are actually suing me for $5.5 million plus attorney’s fees.

Again, I apologize for the mistake I made in publishing this information.

My 83 year old mother lost her husband (my father) of 65 years in August 2011, then on December 21, 2011, she fell and shattered her femur prompting surgery to implant a steel rod from her knee to her hip. Shortly following the surgery she was transported to Good Samaritan Denton Village for physical therapy (PT) rehabilitation. Since entering the rehab program she has deteriorated both physically and mentally. We visit her daily and had noticed the decline. On February 2 the nurses began discussing that she was severely depressed and that it was being recommended that she go to the Mayhill Hospital for medication monitoring and adjustment. We were lead to believe that it was a geriatric hospital that specialized in medication adjustment/monitoring and that my mother would continue to get physical therapy……none of this was true.

My mother was done a grave injustice and I do not believe that she should have ever been sent to a psychiatric hospital. She is an elderly woman who lost her husband, her independence and her life as she knew it………who wouldn’t be depressed? She couldn’t hurt herself or anyone else as she is too incapacitated.

She spent a total of eight days in Mayhill Hospital and I cannot begin to tell you the toll that this has taken on my her both mentally and physically as well as my husband and me. Because I was in bed with pneumonia when she was self-admitted, I was unable to see her for five days. On day six at Mayhill I was finally able to go to the hospital and when they were wheeling her toward me, I didn’t even recognize her……I completely lost control of all emotions. She didn’t even look like my mother. In those six days she had lost considerable weight, was physically weakened to the point of shaking and her eyes were gaunt and had no life in them. She did not look like she had had a bath since being admitted as her hair was very oily and dirty, she had crusted food on her mouth, cheek and neck and even under her fingernails were very dirty. I was horrified beyond belief……. She didn’t have her teeth in and when I asked the nurse to get her teeth, she exclaimed “she has teeth?” and I said “yes” she then looked at the other nurse and said “well maybe that’s why she hasn’t been eating”. I told her to go get her teeth and an hour later she returned and said that she couldn’t find them.

They also lost her eyeglasses. Her ankle was wrapped in a bandage and they said she had a sore on the back of her heel from her shoes. Later we learned it was a bed sore. There were adult patients walking up and down the hall cursing and saying vulgarities. It was obvious that mother was frightened and she was too drugged and afraid to asked to be released. She said that she would tell them she wanted to leave, but that they always gave her excuses. I told them that I wanted her released and they gave me a lot of excuses and told me that she was the only one that could ask to be released and that the doctor had to make the final decision. They had her so drugged, she didn’t know how to be persistent in asking to be released. One day she didn’t even know my husband or her own name.

I called three days in a row asking to speak to Dr. Islam, the attending physician, and he was never there and did not return my phone calls until I threatened to contact the media…..at that point, he called back within one hour. He gave me a lot of lip service and untruths and pretty much dismissed my concerns. <SENTENCE DELETED>   She was slowly dying a little each and every day.. At Mayhill Hospital she was in total isolation except for the company of some very mentally unbalanced individuals, we could only visit her for 1 1/2 hour each day at their designated time, we had to meet her in a common area, were not allowed to see her room, she had no TV in her room, she could not have a phone, we could not bring her outside food and her <PHRASE DELETED>.  In her final days on earth, she should not be subjected to such mistreatment, she needed her friends and family around her, not isolation and crazy people. On Monday, February 13, I contacted a lawyer and within 24 hours my Mother was released.

During the seven days <PHRASE DELETED> they lost her upper dentures, prescription glasses and several items of clothing. When we went through the bags that they sent home we found several items of clothing that did not belong to her. My husband returned them to the hospital the day after her discharge and asked that they look for her missing clothes. He had a photo of her the day she was admitted, in their facility, and that entire outfit is missing. They would not agree to look for anything and became very rude because I had refused to go over the inventory list as my mother was being wheeled out the door the day before. I had been in their facility for 20 minutes waiting for them to bring my mother out and then when the paramedics were bringing her out the door, they then wanted to go over the inventory list. I told them I didn’t have time and would return later to sign their paperwork. I needed to be with my Mother. This place is nothing more than a human warehouse that is taking in the cash without regard for the humans involved. I cannot simply walk away and let these people get away with the wrong that they have done to my poor mother and I certainly do not want this to happen to anyone else. For eight days I felt like I was living in the Twilight Zone.

I believe Mayhill Hospital is guilty of dishonest practices and patient negligence. I firmly believe that they have falsely advertised their mission to the local nursing homes in the hopes of getting referals. I do not believe that if the nurses at the skilled nursing centers really knew what went on at Mayhill that they would recommend it to anyone. I believe that Dr. Islam at Mayhill is incompetent and that the sole mission for the people who own Mayhill Hospital, UBH and other entities is to make money and lots of it.

This has been a horrible experience for all of us, but a tragedy for my mother who since her experience at Mayhill Hospital has slipped into very progressed Dementia. Three monthe ago she lived alone, drove her car and read the daily paper. Now she has to rely on someone to take care of all of her personal needs. It is horrible what Mayhill Hospital did to my mother and I want to shout it from the rooftop. I am so glad that I found your webpage and I pray that we are successful in stopping this insanity. I asked Donnal Fielder with the Denton Record Chronicle to investigate and she declined. I have written every State and Federal Agency that I know of but to no avail. Three weeks ago I asked for my mother’s medical records and I have yet to get them and to put icing on the cake, I have to pay $130 in cash before I can get them. No credit cards or checks accepted. Unbelievable.